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The use of unilateral power is an effective form of motivation in situations in which individuals need to be overtly stimulated or influenced to comply with direction, rules, and policies. This is most effective with entry level employees, or those whose responsibilities are basic, repetitive, and easily measurable. It is not an effective long-term motivator for those whose role is largely self-directed. These individuals require a motivation that stimulates their ability to perform independently, fostering a higher performance level, and building a spirit of collaboration within the team.
It is often effective and highly productive to involve key staff members in the design and implementation of administrative procedures, particularly those involving drastic change to the existing structure. It is of utmost importance to keep in mind that humans do not react well to change, regardless of proven benefit to their condition. Change implies upheaval, disturbance of the status quo, and humans will resist it. Involving them in the process, on whatever level seems reasonable, is definitely wise to con-sider.
Communication
Nothing short of great communication is essential. This cannot be over sated. Communication is the dissemination or exchange of information on the true state of the situation, all information being as accurate and understandable as possible. Great communication is timely, pertinent, and requires confirmation that the message has been understood; it is unilateral. The more ways in which information is given, the more believable it is, the more likely it is to initiate action. By means of clear communication from the organization environment, a course of action is determined, and information is provided concerning its relationship to those involved. A manager/leader must be a great communicator, or very simply, goals will not be met. This may not be obvious at once, but will manifest in future, multi-level failures for the organization. It is by this rela-tively simple stumbling block that many truly great plans are crushed.
Employee Development
Developing people is crucial to any organization, and developing existing staff members during a period of growth or alteration of the administrative process is not only practical, but often profitable. Leadership cannot develop people, but can attempt to provide an environment rich in opportunity and resource, in which individuals are encouraged to develop themselves. It is critical to realize when mistakes are a natural part of the learning process, and when they are a valid reason for strong recommendations regarding continuation or termination of an assignment. In the former instance, mistakes viewed positively will generally be enthusiastically corrected.
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